PART 2: MY EXPERIENCE WITH RETURNING MY SURFACE RT TO BE REPAIRED/REPLACED TO MICROSOFT.

Hi all,

So I was quite surprised when I received my replacement Surface early Monday Morning (March 4th 2013). I had originally dropped it off at the UPS store last Tuesday morning (26th February 2013) so in all it took exactly 5 business days, which I found very good.

So to recap, service was great, simple and easy and I received my replacement Surface quite quickly….PERFECT right?………WRONG!!!!!! My replacement Surface is BROKEN, worse than before!! (Check out Part 1 for pics)

so I got back onto the Surface support on line chat and went through the same process again.

I dropped it off at the UPS store this morning (Tuesday March 5th 2013).

We’ll see what happens next!

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***UPDATE**** March 12th 2013

I ended up receiving my NEW replacement Surface on Thursday March 7th 2013 @ 8:15 AM, Wasn’t expecting it to arrive so fast….and at least this time it works well!

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Ciao

Check out the pics below of the **Broken** replacement Surface:

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